Contact Us
Questions about an order or our collection? We're here to help.
Customer Support
- Email Add your email in Appearance → Customize → Collection By Anaya → Contact Details
- Phone +92 344 0747400
- WhatsApp +92 344 0747400
- Business Hours Monday – Saturday, 11:00 AM – 7:00 PM
- Instagram @collectionbyanaya
- Facebook Collection By Anaya
- TikTok @collectionbyanaya
Frequently Asked Questions
Most orders are prepared within 1–2 working days and then dispatched with our courier partners. Delivery times vary by city, typically 2–5 working days across Pakistan.
Yes. Nationwide delivery is available across Pakistan.
Unused items in original condition may be exchanged within 7 days of delivery. Contact support with your order number and we will guide you through the next step.
Sign in to My Account to view your orders. Once your parcel is dispatched we share tracking details by email or WhatsApp.
Use the form on this page, or reach us by email, phone or WhatsApp during business hours.